A New Level Of Customer Service In An MMO?

This might be a bit biased I know. While I am personally debating how much play-time I will be able  to drop on Rift, I must say I am impressed by this gem on their forum: Many of you have pre-ordered the boxed Collector’s Edition of Rift and have been asking about getting your pre-order items at Headstart. Since you will not...

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